Indonesia is known to have the largest number of Muslim population in the world and it is no surprise that many Indonesians aspire to complete their religious obligation and perform Hajj in Saudi Arabia. The government of Indonesia has an important role to play in ensuring that the pilgrimage runs smoothly. In this article, we will elaborate on the 3 responsibilities of the government in organizing Hajj.
1. Kewajiban Pemerintah untuk Meningkatkan Kualitas Pelayanan
The government has the responsibility to provide high-quality services to the pilgrims who have travelled a long way to perform the Hajj. This includes offering proper accommodations, transportation, medical services, and ensuring their safety throughout the journey. The government also needs to ensure that all services provided are affordable and within the budget of the pilgrims.
To improve the quality of services, the government needs to collaborate with professional agencies or companies who have relevant experience and expertise. This collaboration should be based on transparency and accountability. Any malpractice detected should be immediately rectified.
2. Kewajiban Pemerintah untuk Mengatur dan Memantau Seluruh Tahapan Ibadah Haji
The government must regulate and monitor the entire process of Hajj including the issuance of visas, travel arrangements, and the schedule for performing the obligatory rituals. The government should also monitor the private travel agencies involved in organizing Hajj trips and ensure that they comply with Hajj regulations and rules.
The government should also maintain a database related to the eligibility of the pilgrims to participate in the Hajj rituals, including their age and health status. This database should be updated and reviewed regularly to ensure that only eligible and fit pilgrims are allowed to perform Hajj.
3. Kewajiban Pemerintah untuk Melindungi Hak dan Kepentingan Jamaah Haji
The government has a duty to protect the rights and interests of the Hajj pilgrims. This includes providing them with legal assistance, medical support, and ensuring that they are not exploited financially while on the journey. The government should also provide help and support to pilgrims who may face any difficulty during the Hajj journey.
Moreover, the government needs to constantly provide updated information and communication to the pilgrims before, during and after the journey. The information may include health and safety advice, the Hajj schedule, and travel arrangements.
In conclusion, the government has a crucial role in the success of Hajj journey for Indonesian pilgrims. By providing high-quality services, monitoring the entire process of Hajj and protecting the rights of pilgrims, the government can ensure a comfortable and safe journey for all the pilgrims. It is important for the government to work hand in hand with all relevant stakeholders to ensure the smooth functioning of the Hajj ritual.